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2875 10th Street
Greeley, CO 80634
tel: (970) 350-9600
fax:(970) 350-9655
hours: 24/7
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Identity Theft

Preventing Identity Theft

There are a number of things you can do to minimize the chances that you will become a victim of identity theft.
  • Be very cautious about giving your personal or financial information to anyone.
  • NEVER provide personal identifying or financial information over the telephone when you did not initiate the call. This includes callers selling goods and services as well as charitable solicitors. Banks, credit card companies, telephone companies and other legitimate creditors do not call to "verify" account numbers or to ask for your social security number or other personal information.
  • NEVER provide personal identifying or financial information over the telephone to anyone claiming to represent a contest or sweepstakes promotion. It is illegal to market a foreign lottery in the United States. These calls are always fraudulent.
  • NEVER carry your social security card in your purse or wallet.
  • NEVER have your social security number printed on your checks, drivers license or other financial documents. If a bank, health care provider or other entity uses your social security number for client or account identification, call or write that company and ask that a different identification number be issued. See “Who can require my Social Security Number?” section.
  • NEVER respond to e-mail or “pop-up” messages on your computer claiming some problem with a credit card, Internet, or other account. Promptly contact your real credit card company or ISP to verify that there are no problems with your account.
  • Purchase a simple "cross-cut" shredder (the kind that creates confetti, not the long strips) and get in the habit of shredding all personal or financial documents you intend to discard before placing them in the trash. Shred copies of bills and invoices after you have paid them, bank statements (including your cancelled checks), investment or retirement account statements, pre-approved credit card or loan applications (especially those that come with a negotiable check attached), medical statements of any kind, and any other documents that contain information about you or your finances.
  • Place password protection on all credit card accounts that allow it. Do not use common numbers or personal information (like birth dates or part of your social security number) or commonly chosen words (such as a child’s, spouse’s, or pet’s name) for passwords.
  • Control access to your credit history. Remove your name from mailing lists for pre-approved lines of credit by participating in the credit bureaus' "Opt-Out" program. Call 1-888-5-“OPT OUT” (1-888-567-8688) to enroll. You will need to provide your social security number to verify that you are making the request, but this is a legitimate use of such information.
  • Be careful with your incoming and outgoing mail. If you don't have a secure, locked mailbox, mail your bills from a curbside public mailbox or directly at your local post office. NEVER leave outgoing mail in an unsecured mailbox overnight. If you are planning on being away from home on vacation, arrange with your post office to hold your mail.
  • Arrange to pick up new checks at your bank. NEVER have boxes of new checks delivered to your home (they do not fit in many mail slots so your postal carrier may leave them on your doorstep).
  • Take all credit card or ATM receipts with you after you pay for goods or services. Do not just leave them behind or throw them away in the nearest trashcan. Destroy them in your cross-cut shredder when you get home.
  • Write to your bank, insurance company and other financial institutions you do business with and tell them not to share your customer information with unaffiliated third parties. Under federal law, they are required to honor this request.
  • Remove your name from national direct mail advertising lists. To do this, send your name and address with a written request to: DMA Mail Preference Service, ATTN: Dept. 12059580, Direct Marketing Association, P.O. Box 282, Carmel, NY 10512.
  • To dramatically reduce telephone solicitations, sign up with the Colorado No-Call List. You can register on-line at www.coloradonocall.com or by calling 1-888-249-9097.
  • You can participate in the national no-call registry by going on-line at www.DONOTCALL.gov or by calling toll-free at 1-888-382-1222 (TTY: 1-866-290-4236).

Reporting Identity Theft

New Driver License/ID Numbers
If you have filed a police report regarding the fraudulent use of your Colorado driver license/ID number, you may apply for a new driver license/ID number. Complete the Affidavit of Theft form (DR 2153), have your signature notarized, and take (DO NOT MAIL) the Affidavit of Theft form together with your police report to a FULL SERVICE driver license office. A list of all currently operating driver license offices and the services they offer are available via one of the following: Alert On Motor Vehicle Record
If your driver license/ID number has not been used fraudulently, but because other identity theft has occurred, you may request an ALERT on your record so further fraud MAY be deterred. PLEASE BE AWARE that an ALERT may cause closer scrutiny of anyone - INCLUDING YOU - who tries to obtain a license/ID in your name or gives your identification information to law enforcement. However, we cannot guarantee that the ALERT will prevent fraudulent use of your driver license/ID. You may later request in writing that the ALERT be removed. Please provide your SPECIFIC request for the ALERT in writing and include your name, address, license/ID number (if known), date of birth, and social security number. Sign it and direct it to Motor Vehicle Investigations via one of the following:
  • fax: 303-205-5634
  • Mail or drop off: 1881 Piece St., Rm. 136, Lakewood, CO 80214
Other Contacts
Report it to the Federal Trade Commission (FTC) Identity Theft Site via one of the following: Notify your banks, credit card companies, and creditors. Also notify one of the following credit reporting agencies and they will notify the others for you:

  • Equifax: 800-525-6285
       www.equifax.com
  • Experian: 888-397-3742
       www.experian.com
  • Trans Union; 800-680-7289
       www.transunion.com

    You may also wish to contact the U.S. Postal Service at 800-275-8777 to request that your mail be held at your local post office for pick up, so it won't be intercepted by the individual using your identity. Contact these major check approval companies to find out if your driver license/ID has been used to write bad checks and to place alerts on those records:

  • National Check Fraud Service: 843-571-2143
  • Scan: 800-262-7771
  • TeleCheck: 800-710-9898 or 800-297-0188
  • CrossCheck: 707-586-0551
  • Certegy, Inc.: 800-437-5120
  • International Check Services: 800-526-5380

     Here are some other phone numbers and websites to report and /or replace other lost, stolen, or fraudulently used documents:


      If you have any questions, please feel free to call the Investigations Unit at 303-205-8383, send an E-mail to InvestigationsUnit@dor.state.co.us, or visit our website.

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