Information Management Division

The Information Management Division, commanded by a Captain of Police, is responsible for the activities of the consolidated Communications and Records Sections and the Computer Services Section.

We are primarily a non-sworn and non-uniformed division who provide records maintenance, dispatching function for county-wide emergency services, emergency medical dispatching the maintenance of the CAD and RMS system of the emergency services provided countywide.

Records Section

Records Management
We maintain records for the following law enforcement agencies

• Greeley Police Department
• Weld County Sheriff
• Ault Police Department
• Johnstown Police Department
• Kersey Police Department
• Milliken Police Department

Background Checks
Background checks are done for housing, employment, immigration, visas, custody, personal reasons, etc.

Sex Offender List
Greeley - list is available through our office or this website

Weld County - list is available at the North Jail Complex or or on the Weld County website

Ault, Johnstown, Kersey, and Milliken - list is available from us or at their respective police departments.

Warrants
We maintain approximately 9500 active warrants that are issued by all of the courts in Weld County with the exception of those issued by Ft Lupton Municipal Court (information is not available over the phone).

* There is a nominal fee for most reports that are released

Weld County Law Enforcement Administration Building 1950 0 Street Greeley, CO 80631	Lobby Hours Monday - Friday 8:00 - 5:00	Phone 970-350-9627 970-356-4015 x 2900 Fax: 970-304-6505 Always available
Greeley Police Department 2875 10th Street Greeley, CO 80634	Desk Hours Monday - Friday 10:00 - 2:00

Weld County Regional Communications Center

BACKGROUND

 

		ANNUAL REPORTS 2007 WCRCC Annual Report  (1MB File) 2008 WCRCC Annual Report  (4MB File)
IMPACTING LIVES - PROVIDING HOPE

The Weld County Regional Communications Center (WCRCC) was formed in early 1993 when the City of Greeley and Weld County Commissioners consolidated public safety communications for most of the police and fire agencies in Weld County. Since that time the WCRCC has evolved from conventional band radios to the statewide 700/800 MHz Digital Trunked Radio System (DTRS.) The outcome of that transformation allows Weld County public safety agencies full communications interoperability within northern Colorado along with most of the state, helping meet one of the recommendations for homeland security.

Today the WCRCC handles close to 500,000 telephone calls per year. The Center dispatches for 17 law enforcement agencies, 21 fire departments, and 2 ambulance services. Each and every telephone call and caller is important to us, and we do our best to prioritize resources to provide the best possible service to the community.

To help us provide the best possible service, dispatchers need your assistance. If you are asked to hold or experience delayed service please take into consideration the volume of calls and frequent number of life-threatening-nature calls coming into the Center.

Some helpful tips and reminders:

• Dial 911 for Emergencies
• Our non-emergency telephone number is 970-350-9600
• If you do not have a Police/Fire/Medical problem and need other types of help, the Weld County United Way 211 line may be able to help...just dial 211
• If you need road conditions, call 511 from your cellular telephone or visit the website www.cotrip.org
• Sometimes it may seem like we are asking lots of questions and delaying response, but while the call-taker is asking you these questions, a dispatcher is relaying the information to responding units over the radio. The information we get will help the dispatcher determine the services you need which may include law enforcement officers, fire, or emergency medical help.
• Finally, remember that disconnected cellular telephones still dial 911. Unfortunately, these hang-up calls create unnecessary workload for dispatchers in any emergency dispatch center. Please take the batteries out of disconnected cellular telephones to prevent these accidental 911 telephone calls.

The Weld County Regional Communications provides the dispatch of police, fire, ambulance and other radio dispatched services for the initial reception of citizen service requests via telephone, including 911 and TTY on a 24 hour, 7 day a week basis.  Additionally the center monitors alarms that are linked to the Greeley Police Department. 

 

Twelve identical workstations provide dispatchers with state-of-the-art technology and equipment to provide the community with emergency services communications.

Our center has ergonomically designed work stations with Roller Vision, swinging arm lights, adjustable console heights (including standing) and over-the-console track lighting.

 

The training program is dedicated to the success of new employees and their trainers.

Dispatchers are invited to participate in a variety of committees to address job complexity, serve as liasons to our agencies, and to promote our 911 center in the community.

 

 

 

 

 

 

Computer Services Section

Computer Services for Greeley/Weld County staff consists of an IT Manager, one Senior System Administrator, one System Administrator, two PC Specialists, and one GIS Specialist/MSAG Coordinator. Computer Services is primarily responsible for supporting the users of the Tiburon Records Management System (RMS) and Computer Aided Dispatch (CAD) System. The Tiburon system includes CAD and RMS, Corrections Management System, Prosecutor Information Management System, and Mobile Laptop System. Computer Services also provides primary desktop support for all users of the Greeley Police Department.

Computer Services provides support for approximately 1971 defined users. This includes the Greeley Police Department, Weld County Sheriff’s Office and 17 other police agencies in Weld County. We also provide support for Union Colony Fire Rescue Authority and 23 volunteer fire departments, as well as an Ambulance service. Support is provided for a total of 784 defined devices. Devices include 136 mobile devices, 100 printers, and 548 PC’s. Not included in the 784 defined devices is hardware support for multiple Unix devices, multiple Windows servers, a Cisco network, and a message switch. We also coordinate with County MIS (ACS) and City IT for the support of the network infrastructure necessary for connectivity to our remote users.