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Administration
Committed to our Customers |
| Operational Statistics |
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Street Maintenance Division Budget Allocations for 2009
Total Budget: $3,180,111
- General Maintenance 44%
- Snow Control 15%
- Stormwater Maintenance 13%
- Vegetation Management 4%
- Asphalt Patching 11%
- Street Sweeping 11%
- Graffiti Removal 2%
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Customer Service |
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Customer service is the main focus for all Street Division employees. Our role is to meet and or exceed the realistic expectations of our customers, both internal and external. What you can expect from our commitment to customer service:
- Quality Customer Service
- Self-improvement
- Effective Communication
- Team Oriented
- Safety Oriented
- Accountability
- Quality Programs
OUR PROMISE IS: |
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C |
OMMITMENT - We are committed to
our citizens and fellow coworkers as
our valued customers. |
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U |
NDERSTANDING - We understand
that each customer’s needs must be
promptly addressed. |
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S |
ERVICE - We take pride in
providing superior service. |
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T |
RUST - We believe mutual trust
strengthens community relations. |
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RGANIZED - We will serve our
customers in an organized and
efficient manner. |
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M |
EASURE - We know our performance
is measured by how well we provide
customer service. |
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E |
XCELLENCE - We will seek
excellence in meeting our customer’s
expectation. |
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R |
EALIZE - We realize that our
actions speak louder than our words. |
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ENSITIVE - We are sensitive to
the diverse needs of our customers. |
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F |
LEXIBILITY - We will be flexible
in meeting our customer’s needs. |
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I |
NTEGRITY - We believe integrity
is the foundation of our community. |
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R |
ESPECT - We will treat everyone
with respect. |
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UPPORT - We support citizen
participation at all levels. |
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HANKS - We thank you for letting
us be of service to you. |
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Safety Training |
| Doing everything in our power to provide
a safe working environment and to eliminate
losses from accidents. Effective accident
prevention training is a constant and
continuing responsibility of our division,
carried out through safety meetings, safety
seminars, new employee orientations.
Vehicle Inspections
Daily inspections are made by
the operator prior to the operation of
any assigned vehicle, or any time a new
vehicle is assigned. If problems or
discrepancies are observed, it is repaired immediately
by the operator and the vehicle is not
used until repairs are made. If repairs can
not be made it is reported to the
responsible supervisor. The supervisor reviews and
notes corrective action needed and daily
logs are utilized.
Written safety programs
The City has a written safety program that
is followed by all employees.
Safety Committee
The street division has a safety committee
made up of six (6) employees. The committee
reviews accidents and makes safety
suggestions. The committees main purpose is
to reduce/ eliminate injuries and or
accidents.
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