City Of Greeley
 

Utility Billing

Utility Billing

We have many options for you

The Utility Billing section is responsible for creating new accounts, changing or updating account information, generating billing notices, monitoring account activity, generating delinquent account notices, making payment arrangements, and determining when services need to be terminated.

To learn more about these services or if you have any questions about your account, please call our Utility Billing clerks. The phone numbers are (970) 350-9729, (970) 350-9720, (970) 350-9721 and (970) 350-9260.

If your service has been disconnected for non-payment please call     (970) 350-9729, (970) 350-9720, (970) 350-9721 or (970) 350-9260.

Pay Utilities
You have five options to paying your utility bill...

  1. Sign up for the direct payment plan - With this plan your utility payment is automatically deducted from your checking or savings account. You never have to worry about paying your bill late. Please contact the utility billing clerk listed on your monthly statement for details on how to sign up, or fill out The Direct Payment Form (click here to download) and mail it to:
          City Hall
          1000 10th St.
          Greeley, CO 80631.
  2. Phone - You may call City Hall at (970) 350-9722 or (970) 350-9723 to make a payment over the phone using your MasterCard or Visa.
  3. Mail - You may mail your payment with the self addressed envelope provided in your monthly statement or mail to:
          City Hall
          1000 10th St.
          Greeley, CO 80631.
  4. Drop Box-    There is a drop box located in the west City Hall parking lot, 1000 10th St.
  5. Pay Online- Things to remember if you decide to pay online... 
  • We accept VISA and Mastercard
  • You must finish clicking through all the screens until you come to the 'Payment Results' screen in order to have the amount posted to your account.
  • Payments will post on the next business day, but will show as a pending payment upon completion of your transaction. 
  • If you have received a disconnect notice, please contact our office immediately.