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Water Press Releases

Greeley Water Offers Customers Chance to Win $100 Gift Card

Release Date:
Jul 11, 2023

Keri Fishlock, engineer
(970) 350-9240

Greeley's water quality team asks Greeley residents living in houses built before 1981 to fill out a questionnaire about their water service line. Participants can win one of three $100 gift cards to be given away monthly between July and November.

Customers provide information and photos of where the water service line enters the house. A water service line is an underground pipe carrying water from the public water main in the street into a home or building.

The city uses this information to determine if the service line is lead. That way, the city avoids digging small holes at the properties to inspect the line visually. This process is called "potholing" and can be costly and disruptive to landscaping.

It’s important to know that Greeley’s water is lead-free when it leaves the city’s treatment plants. However, lead particles can be released when water travels through pipes and plumbing fixtures that contain lead.  

“Identifying and removing all remaining lead service lines is the next step to ensure safe, reliable, and great-tasting water,” said Water and Sewer Utilities Director Sean Chambers. “Our water quality team is focused on safety, regulatory compliance, and providing an excellent customer experience.”

The city’s certified water distribution crews proactively replaced many lead service lines in the 1990s. The work to identify, document, and replace any remaining lead service lines owned by customers ensures compliance with an evolving Environmental Protection Agency regulation known as the Lead and Copper Rule.

Learn about Greeley’s Lead Protection Program at and complete the questionnaire at


Contact Us

Greeley Water and Sewer

1001 11th Ave, 2nd Floor
Greeley, CO 80631

Monday - Friday 8am - 5pm

970-350-9811 tel
970-350-9805 fax

Water Conservation

970-336-4168 for Water Budget


Water 7am-3pm 970-350-9320
Sewer 7am-3pm 970-350-9322
after hours970-616-6260

Other Numbers

billing970-350-9811 (dial 2 for billing clerk)
start or stop service970-350-9811 (dial 2 for billing clerk)
water taste or odor970-350-9836
water pressure970-350-9320
water restrictions & violations970-336-4134
utility line locates811
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