So, you're getting a new water meter

After decades of operation, Greeley’s water meters are at the end of their service and need to be replaced. The City of Greeley is fortunate to be awarded a $1.5 million grant to install and upgrade residential and commercial meters. Through the latter half of 2021 and the first half of 2022, the city meter installation contractor (Utility Meter Solutions (UMS)) will install 12,500 meters (See map below).

The city will install advanced water meters in a phased approach by neighborhood. Residents will be informed prior to installation, including information about the meters, what happens during the install, and how customers can utilize their water portal to manage water use.

City of Greeley crews have already replaced 2,000 meters. In total, the city plans to replace 29,500 meters by 2026.

Be sure to sign up for WaterSmart to manage your water once your meter is replaced.

What makes these new meters so great?

Advanced metering works like your current meter to track the water that passes by, but it also allows for near real-time communication between a household’s water meter, city of Greeley Utility Billing, and household through WaterSmart.

This new meter provides more accurate data on water consumption, allowing you and the City to detect leaks and stop them before becoming larger problems.  (See detail below)

The project is expected to result in annual water savings of 615 acre-feet (200 million gallons) a year through conservation from customers knowing real-time water usage, reducing water lost from common leaks shown below, and alerting the city and customer service line breaks.

Framed Water Table

These digital meters, being incredibly accurate, are beneficial because they:

  • Promote enhanced leak detection
  • Minimize lost water
  • Provide water customers real-time water monitoring rather than waiting a month for a record of water usage
  • Provides more accurate billing
  • Allows water billing clerks real-time data on water usage for better customer service
  • Allow the city to reduce its fuel usage by eliminating drive-by meter readings and additional truck rolls to check meters
  • Allows the city and customers to set alerts when water use exceeds a predetermined threshold for leaks

Where will meters be installed?

This year, water meters will be replaced in several neighborhoods, indicated by red dots on the map below. Click the map to expand.

2021 AMI Meter Replacements2 (72DPI) (1)

How can you better manage your water?

These new meters will allow you to keep track of your water usage in real-time. Because the older meters tend to run slower as they age, combined with the accuracy of the new meter, you may see a slight uptick in your water bill, but it should not result in more than a couple of dollars.  In this case, the city encourages you to try a few high-impact, easy-to-do water-saving practices:

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Kitchen Water Saving Tips

  • Scrape dishes and let the dishwasher do its job, rather than pre-rinsing.
  • Compost non-meat food scraps rather putting them down the disposal.
  • Thaw in the refrigerator overnight rather than using a running tap of hot water.

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Bathroom Water Saving Tips

  • Upgrade your old toilet to a newer gallon or less per flush toilet. AR
  • Replace your old showerhead with a newer WaterSense model, remember saving water when showering also saves energy.
  • Turn off the tap while shaving or brushing teeth.

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Outdoor Water Saving Tips

  • Hand water dry spots rather than increasing the time on your sprinkler clock
  • Wash vehicles at the car wash rather than at home
  • Don’t hose sidewalks, driveways and other hard surfaces --use a broom

What kind of meter will be installed?


The E-Series Ultrasonic Meters are designed for high measurement accuracy and long-term reliability. They are an ideal solution for reduced maintenance and operating costs and for the reduction of leaks. Electronic metering provides in real time information on how much water, how fast, and what direction (leak indication) - data not typically available through traditional, mechanical meters and registers. Electronic metering eliminates measurement errors due to particles and pressure fluctuations.  Other reasons the City is replacing existing meters with this technology:

Ultrasonic meter
  • Reliable Operation. Easy-to-read, 9-digit LCD display reports consumption, rate of flow, reverse-flow indication and alarms.
  • Long-Term, Sustained Accuracy. Long-term sustained accuracy within +1.5% and extended low flow accuracy within +3%.
  • Meter alarms for the city to better manage the water system. Alarms provide early detection of flow disturbances, such as leaks, reverse flow direction, empty pipe, or exceeding max flow and temperature.
    Data is available online every 2 hours so you can track your water consumption more closely.

    Contact Us

    Greeley Water and Sewer

    1001 11th Ave, 2nd Floor
    Greeley, CO 80631

    Monday - Friday 8am - 5pm

    970-350-9811 tel
    970-350-9805 fax
    water@greeleygov.com

    Water Conservation

    970-336-4134
    970-336-4168 for Water Budget
    conserve@greeleygov.com

    Emergencies

    Water 7am-3pm 970-350-9320
    Sewer 7am-3pm 970-350-9322
    after hours970-616-6260

    Other Numbers

    billing970-350-9811 (dial 2 for billing clerk)
    start or stop service970-350-9811 (dial 2 for billing clerk)
    water taste or odor970-350-9324
    water pressure970-350-9320
    water restrictions & violations970-336-4134
    utility line locates811

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    FAQs

    Advanced Metering Infrastructure FAQ

    Will my water bill go up?
    Is there any special care or maintenance?
    Why is the City undertaking this effort?