Utility Billing

Utility and Sales Tax Payment Options

The city continues to work through the COVID-19 health crisis. To better serve our citizens, we have opened up a drive through payment lane on the southwest corner of the City Hall property. The facility will be staffed to take payments and provide the best possible customer service while maintaining safe social distance and public health. During this time, we are still processing utility and sales tax payments put in the drop box at City Hall; payments made online at greeleygov.com; payments mailed to our lockbox – City Hall, 1000 10th St., Greeley, CO 80631.

If you cannot submit your payment using those options, please give us a call or send us an email with your contact information. To protect your personal and confidential information, please do not put your credit card information in an email.

When paying online, remember the following:

We accept VISA, MasterCard, and Discover

You must reach the 'Payment Results' screen in order to have the amount posted to your account.

Payments post next business day, but show as pending upon completion of your transaction.

Other Ways to Pay

Mail: Use the envelope provided in your bill, or mail City Hall (address below)

Drop Box: located at City Hall, west parking lot

City Hall
1000 10th St.
Greeley, CO 80631

Get WaterSmart

Quickly see how you’re using water and receive recommendations specific to your household on your desktop or mobile device. Sign up by using your water account number at Greeley.Watersmart.com.

Service Disconnected?

Please call us immediately

  • 970-350-9811

Unable to Pay Your Bill?

If you are unable to pay your bill, please request payment arrangements using our online form.

Request Payment Arrangements

Title Companies

Request a final bill

Contact Us


1000 10th Street
Greeley, CO 80631

Monday - Friday
8:00 a.m. to 5:00 p.m.

970-350-9811 tel
970-350-9736 fax

Customer Service: utility.billing@greeleygov.com