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The City of Greeley has a long history of responsible water planning and is a leader in innovation and conservation. Greeley Water has delivered safe, affordable, great-tasting water to its community for over 100 years.

Water & Sewer Newsletter

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The May 2025 Water & Sewer Newsletter covers the new online utility billing portal coming in November 2025. It will offer residents easier access to pay bills, track water usage and manage their accounts.

Also included this month: Don't miss the May 31 application deadline for the Low Income & Food Tax Program. Plus, receive an update on the University of Northern Colorado's turf replacement project that will save millions of gallons of water with its drought-friendly landscaping.

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Water & Sewer News

Greeley Water & Sewer Board

We are continuously engaged in vigorous and independent oversight of the department's strategic direction, budget, and operations. Find more information about Greeley's Water and Sewer Board, including agendas and minutes.

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Are you looking for a job in the water and wastewater industry? The City of Greeley Water & Sewer Department has various career opportunities. Apply to join us to get a job that makes a difference.

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Latest Water & Sewer Blog Posts

Avoid Frozen Water Pipes

Nov 1, 2024, 10:46 AM by User Not Found

Don’t let the cold temperatures of winter burst your pipes. By following these simple tips, you’ll not only save yourself the trouble of broken pipes and gushing water, but you’ll also save yourself a lot of money in repair fees.

  • Insulate pipes or faucets in unheated areas. Pipelines in an unheated garage or cold crawl space under the house can freeze; wrap the water pipes before temperatures plummet. Hardware or building supply stores have pipe wrapping materials available. 
  • Seal off access doors, air vents, and cracks. Repair broken windows to keep the cold winter winds outside where they belong. 
  • A photo of a master valve.Find the master shutoff. The master valve may be near the water heater or washing machine. Make sure everyone in your household knows where it is in case a pipe bursts. Acting fast can prevent flooding and thousands of dollars in repairs.  
  • Are you worried about pipe freeze? Run a minimal amount of water in a kitchen sink, on nights when the weather forecast calls less than 20 degrees. 
  • Run a load of laundry during the coldest part of the night. Some models have a timer to schedule run times. 
  • Some automatic dishwashers have settings to schedule loads.  Consider waiting to wash dishes until late into the night. 
  •  A small and steady stream of water will be enough to keep your pipes from freezing, and you can even collect the water in a bucket to water houseplants.
  • Disconnect and drain outdoor hoses. You should have all outdoor water connections, including irrigation systems, properly shut off during the winter. A single overnight freeze can burst faucets and pipes, so it’s important to disconnect the hose and let the water drain.

It’s too late – my pipes already froze! What do I do now?

  • FreezeFirst, call your plumber!
  • Second, locate your master shutoff valve. This knowledge will come in handy if things take a turn for the worst.
  • Third (for those DIY-ers out there) don’t try and melt the water by using fire, as heating one spot of the pipe can cause it to burst. Instead, use a hairdryer on low to distribute the heat evenly across the pipe.
    • If you don’t have a hairdryer, then you can wrap the frozen section in rags and gently pour hot water across it. The rags help to distribute the heat from the water evenly.

Contact Us

Greeley Water and Sewer
1001 11th Avenue, 2nd Floor
Greeley, CO 80631

Monday - Friday, 8am - 5pm
water@greeleygov.com
970-350-9805 fax

970-350-9811
(Select an option)
1 Make a payment
2 Utility billing or service questions
3 Water emergency
4 Sewer emergency
5 Water quality
6 Water conservation, new water taps or raw water dedication
7 Lead protection program
8 New water meter

Backflow and Cross-connection Program
backflow@greeleygov.com

Lead Protection Program
970-336-4273
leadprotection@greeleygov.com

Wastewater Treatment and Reclamation Facility
wastewatertreatment@greeleygov.com

Water Conservation
conserve@greeleygov.com

Water Quality
waterquality@greeleygov.com

Water Resources and Supply
970-350-9804