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Water and Sewer

Have questions about the Drinking Water Public Notice? Click here for more information.

Learn more about the city’s processes for maintaining public spaces. Let’s work together to keep Greeley clean, safe and beautiful.

We serve the City of Greeley by treating and distributing nearly 9 billion gallons of water every year with more than 500 miles of pipeline, two drinking water plants, a wastewater treatment plant, three treated water reservoirs, six raw water reservoirs, and a variety of pumping stations.


City of Greeley technicians installing a new water valve

The July 2024 Water & Sewer Newsletter examines the value customers receive in having clean, safe and reliable drinking water available from their tap for about half a cent per gallon.

Also included: Learn about free water efficiency assessments that include a tailored report to help customers be more efficient with their water use. You can access the newsletter here.

2024 Utility Rates Help Maintain Greeley’s Infrastructure

City of Greeley Approves Water Utility Rates for 2024

The City of Greeley, through its Water and Sewer Board, approved new water utility rates for 2024. The rates take effect Jan. 1, 2024. The rates support ongoing investments necessary to provide residents with safe, reliable, and great-tasting water.

These rate increases help replace aging assets to comply with new Environmental Protection Agency (EPA) and state regulations; invest in infrastructure to transmit stormwater safely out of problem areas prone to flooding; and add limited additional staff to operate and maintain its extensive water, sewer, and stormwater infrastructure.

Although every customer experience will vary, the average residential bill will increase approximately $7.84 per month:

  • $2.53 for water—Supports important projects for water supply and storage. Helps fund the location and removal of water service lines that contain lead.
  • $2.80 for sewer—Ensures compliance with environmental regulations for wastewater treatment.
  • $2.51 for stormwater—Upgrades storm drains to prevent flooding and protect our rivers.

Why the Increase

» The water rate increase allows for continued investment to replace aging infrastructure. The City of Greeley’s water is lead-free. However, lead can get into water that travels through older pipes and plumbing fixtures made of lead. The city has replaced all known lead lines owned by the city. It is now working with customers in inspect and replace any remaining lead water service lines on customer properties.

» The sewer rate increase allows the city to meet an unfunded environmental regulatory mandate by the state and federal government to reduce algae-forming nutrients released in treated wastewater. Greeley and all other municipalities across Colorado are obligated to comply with these stricter regulations, which are increasing costs to wastewater customers across the state.

» The stormwater rate increase will replace aging and undersized drainage systems across the city and improve public safety. Public Works’ multi-year plan to construct improvements will help protect your property and our community.

Utility Assistance Program Replaces: Low-Income Household Water Assistance Program

Qualifying households can receive a one-time $100 utility bill credit, aligning with the same criteria as the Food Tax Rebate Program. Customers can check eligibility by going to

Frequently Asked Questions

2022 Utility Rate Frequently Asked Questions

Why is the city increasing water, sewer and stormwater rates for 2024?
What do the water rate increases pay for?
How does the city determine its water rates?

Greeley Water and Sewer Board

We are continuously engaged in vigorous and independent oversight of the department's strategic direction, budget, and operations. Find more information, including agendas and minutes, on the Greeley Water and Sewer Board page.

Work for Greeley Water & Sewer

Are you looking for a job in the water and wastewater industry? 

The City of Greeley Water & Sewer Department has a wide variety of career opportunities.  Apply to join us to get a job that makes a difference.  

News Updates

Contact Us

Greeley Water and Sewer

1001 11th Avenue, 2nd Floor
Greeley, CO 80631

Monday - Friday, 8am - 5pm

970-350-9811 tel
970-350-9805 fax

Water Conservation

970-336-4168 for Water Budget

Water Quality

Taste, odor, or appearance



Water 7am-3pm970-350-9320
Sewer 7am-3pm970-350-9322
After hours/ weekends970-616-6260

Other Numbers

Billing970-350-9811 (dial 2 for billing clerk)
Start or stop service970-350-9811 (dial 2 for billing clerk)
Water pressure970-350-9320
Water restrictions & violations970-336-4134
Utility line locates811
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