In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA") and Section 504 of the Rehabilitation Act of 1973, the City of Greeley (the "City") will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.
To request reasonable accommodations or modifications, or to report inaccessible content on our websites, please reach out to the ADA Coordinator as soon as possible through any of the following means:
- Online Form. Submit an Accommodation Request through and online form here.
- Phone: (970) 573-9455 (available Monday-Friday between the hours of 8:00 a.m. - 5:00 p.m. Mountain time excluding observed city holidays)
- V/TDD: Dial 711 for Relay Colorado
- Regular mail:
John Goodson
ADA Coordinator, City of Greeley
1000 10th Street
Greeley, CO 80631
- Email: ADATitleVIcoordinator@greeleygov.com
We encourage individuals to submit feedback and request reasonable accommodations that will help ensure access to the services we provide.
- All requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days.
- Accommodations are provided at no cost.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City, should call (970) 336-4029 and ask to speak to the City's ADA and Title VI Coordinator or email ADATitleVIcoordinator@greeleygov.com as soon as possible but no later than 48 hours before the scheduled event. V/TDD: Dial 711 for Relay Colorado.
Neither the ADA nor Section 504 of the Rehabilitation Act of 1973 require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Americans with Disabilities Act (ADA) Title II Grievance Procedure
Title II of the ADA extends the prohibition on discrimination established by section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. 794, to all activities of State and local governments regardless of whether these entities receive Federal financial assistance.
Accordingly, the following procedure has been made available to complainant and/or their designee who wishes to file a formal complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Greeley.
Step 1: Submitting An ADA Grievance Form
Within 60 calendar days after the alleged violation, complainant and/or their designee shall submit a grievance form online or by mail/hand-deliver to the ADA Coordinator and provide as much detailed information pertaining to the alleged violation as possible. Please contact the ADA Coordinator via:
If you would like a printed copy of the ADA Grievance form, please visit the ADA Coordinator’s office at City of Greeley, 1000 10th Street, Greeley, CO 8063, or call us at (970) 573-9455 and request one mailed to you. It is highly recommended that the complainant and/or their designee includes specific outcome/resolution they would like to suggest to the City of Greeley.
Step 2: Meeting with ADA Coordinator
Within 15 business days after the complaint is received, the ADA Coordinator or their designee will arrange a meeting with the complainant or their designee to determine whether the complainant is an individual with documented disability under the ADA and to discuss options to address and resolve accessibility barrier(s).
Step 3A: Determining Resolution
In the event the complainant and/or their designee and the City of Greeley’s ADA Coordinator or their designee mutually agree to a resolution, the ADA Coordinator or their designee will provide the complainant and/or their designee with a formal joint agreement in written format which generally includes the following key information:
- description of the occurrence(s) and supporting facts if applicable
- description of the resolution to which the complainant and/or their designee and the ADA Coordinator have agreed
- relevant information such as terms and conditions of the joint agreement as well as the timeline of the resolution
The resolution is in effect only after the complainant and/or their designee signs their copy of the joint agreement and returns it to the ADA Coordinator. It is important that the complainant and/or their designee completes this task in a timely manner.
Step 3B: Unable to Determine Resolution
In the event the complainant and/or their designee and the ADA Coordinator or their designee cannot mutually agree to a resolution, the ADA Coordinator will provide the complainant and/or their designee with a formal notice which generally includes:
- description of the occurrence(s) and supporting facts if applicable
- description of the proposed resolution to which the complainant and/or their designee and the ADA Coordinator or their designee did not agree
- if applicable, relevant information which addresses the reasons why all involved parties were not able to determine an agreeable resolution
Next, the complainant and/or their designee may request to have their ADA Grievance Form submission and relevant documentation be further reviewed by the City’s Director of Risk and Compliance. Within 15 business days after receiving the request and relevant paperwork, the Director of Risk and Compliance will review all proposed resolution and decision before scheduling a follow-up meeting or provide the complainant and/or their designee with a final decision, whichever applicable.
The City of Greeley will retain, for at least three years, all ADA Grievance Form submissions and relevant documentation as well as formal resolutions, notices, and applicable correspondence between all parties.
Appeal
In the event the complainant and/or their designee does not satisfy with the decision made by the City’s Director of Risk and Compliance, they may wish to file an appeal with the City’s Chief People Officer
In the event the complainant and/or their designee does not satisfy with the decision made by the City’s Director of Risk and Compliance, they may file an appeal or extend their grievance procedure with the Colorado Civil Rights Division via: