City of Greeley News

Greeley Water & Sewer Changing After-Hours Phone Number

The phone number for after-hours water and sewer emergencies is changing to 970-616-6260. This change takes effect April 8 at 3:30 p.m.

In an effort to improve after-hours level of service, the Water and Sewer Department is implementing a new emergency line using a first response tool for utilities and public works. This program collects accurate data and insight to improve response operations.

On-call personnel will have a complete look at the situation with web-based location information, call description and contact information for the complaint.  Additional benefits include automated crew assembly, tracking of response times, ability to collect photo documentation at the scene, and reduction of administrative paperwork.

Previously, the Weld County dispatch number was used as the after-hours emergencies number for water and sewer issues on holidays, evenings or weekends. Residents used this service to report leaks, water main breaks, sewage backups or other problems that seem out of the ordinary.

During the workday, residents should use the following numbers to report water and sewer emergencies. Waterline issues can be reported at 970-350-9811 during weekday business hours, 8 a.m. until 5 p.m.  The daytime (7 a.m. to 3 p.m.) sewer emergency number is 970-350-9322.

Release Date:
Apr 3, 2019

For more information, media representatives should contact:
Paul Tucker, Water Transmission/Distribution and Wastewater Collection Superintendent

Contact Us

Communication and Engagement Department

1000 10th Street, Lower Level
Greeley, CO 80631

Monday - Friday
8:00 a.m. to 5:00 p.m.