Water Blog

Greeley's Drinking Water is Safe from COVID-19

The following information is available as a printable PDF in English and Spanish. 

While the City of Greeley attends to the development of COVID-19 and its effects on our community, many services will be disrupted or affected as a result of precautionary and protective measures. For information about specific city services, and the latest response to the COVID-19 public health crisis, go to greeleygov.com/covid-19.  

Greeley Water Safety & Quality
glass-of-water-2-webProtecting the health and safety of Greeley residents is the City's highest priority. Greeley water crews are dedicated and certified professionals working to treat and deliver safe and sustainable drinking water.  The Water Department is an essential service provider of high quality water at affordable prices, regardless of droughts, fires, floods, blizzards, or pandemics. 

The City monitors water quality around the clock at our drinking water treatment plants and throughout the delivery system. Greeley's water treatment uses filtration and disinfection to remove pathogens and viral threats, including the virus that causes COVID-19. Greeley's drinking water meets and exceeds all state and federal health standards, visit greeleygov.com/ccr for more information. 

Bottled water is an unnecessary expense during the COVID-19 public health response.

Only Flush the 3 P's

Out-of-TP1These days, toilet paper is short supply, but the items that can be flushed are minimal. Please only flush the 3 P's (toilet paper, pee, and poop).

If you have to use an alternative (facial tissues, wipes, paper towels, napkins, cloth, newspaper, woven towels), please don't flush it down the toilet. Wipes may be labeled "flushable," but they don't degrade in the pipes under your home and they can cause emergency plumbing repairs. Following these suggestions will avoid clogged pipes at residents' homes. It will also help prevent wastewater collection overflows into the streets and the Poudre River that further compromise public health.

Facility Closures and Utility Billing
All non-emergency City of Greeley facilities are temporarily closed. Visit greeleygov.com/covid-19 for updates. Water bills can be paid online, or payments can be put in the drop box in the parking lot on the west side of City Hall. Please visit greeleygov.com/utilitybilling for more information. 

In the interest of public health and hygiene, Greeley Water suspended non-payment water shutoffs until the pandemic response subsided.  Payment arrangements are available through Greeley’s utility billing team. 

If you need help paying your water bill or other utilities, United Way of Weld County has resources and assistance, call 211 or visit unitedway-weld.org.

Contact Us

Greeley Water and Sewer

1001 11th Ave, 2nd Floor
Greeley, CO 80631

Monday - Friday 8am - 5pm

970-350-9811 tel
970-350-9805 fax

Water Conservation

970-336-4168 for Water Budget


Water 7am-3pm 970-350-9320
Sewer 7am-3pm 970-350-9322
after hours970-616-6260

Other Numbers

billing970-350-9811 (dial 2 for billing clerk)
start or stop service970-350-9811 (dial 2 for billing clerk)
water taste or odor970-350-9324
water pressure970-350-9320
water restrictions & violations970-336-4134
utility line locates811

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