Each year City of Greeley employees are encouraged to
participate in an internal survey to take a pulse on our organization’s
cultural wellness. This year 80% (692 City employees) took the extra time to
complete the survey.
What we learned from
the data is extremely encouraging. The
majority of employees, in fact 63 percent, placed themselves in the “dream box”
indicating they feel fully engaged and fully satisfied with their job. That is an exceptionally high score when you
consider the published average tends to range from 32 to 35 percent.
The survey and
follow-up meetings showed how we’re doing related to our employee and customer
satisfaction and how we can improve, particularly in areas related to our core
values: Engage-Inspire (excellence), Pride (excellence, integrity, and accountability),
Continuous Improvement (excellence, stewardship), Satisfaction, Innovation
(excellence, principled relationships).
The follow-up meetings with employee teams were
impressive. For example, an area where
satisfaction decreased is in new employee recruitment. In response, employees will be encouraged to participate
in the recruitment process—regardless of whether it is for an opening in their
department or elsewhere in the organization.
Roy H. Otto, City Manager