Water and Sewer

We serve the City of Greeley by treating and distributing nearly 9 billion gallons of water every year with more than 500 miles of pipeline, two drinking water plants, a wastewater treatment plant, three treated water reservoirs, six raw water reservoirs, and a variety of pumping stations.

 

Graphic of water quality stats by the numbers

The September, 2022 Water & Sewer Newsletter shows what it takes to get water from the source to your taps. Also, learn about the city's draft Water Efficiency Plan, seasonal adjustments to your irrigation system, how to protect our pipes, and more. You can see the whole thing here.

2023 Proposed Utility Rate Increases Explained

The City of Greeley is making important investments in the city’s water infrastructure and facilities to protect your property and our community.

These proposed, but not yet final, rate increases will help replace aging assets to comply with new Environmental Protection Agency (EPA) and state regulations; invest in infrastructure to transmit stormwater safely out of problem areas prone to flooding; and add limited additional staff to operate and maintain its extensive water, sewer, and stormwater infrastructure.

These proposed water and sewer rate increases are not yet final and will go before the Water and Sewer Board for consideration in December. Greeley City Council approved the stormwater rate increase with the 2023 budget.

In 2023, the proposed rate change would result in a total bill increase of approximately $8.67 per month.

Although every customer experience will vary, the average residential bill will increase:

  • $1.83 for water—less than inflation;
  • $4.71 for sewer—to meet new federal and state requirements for a more intensive wastewater treatment process;
  • $2.13 for stormwater—for investments in drainage to protect the community from flooding.

Why the Proposed Increase

» The proposed water rate increase allows for continued investment to replace aging infrastructure in 2023. However, officials intentionally put a number of infrastructure construction projects on hold to reduce the water rate increase. While chemicals, power, and materials costs have all increased over recent months, the city’s water utility has cut its water purchasing budget and controlled costs to ensure the water rate adjustment is less than general inflation.

» The proposed sewer rate increase allows the city to meet an unfunded environmental regulatory mandate by the state and federal government to reduce algae-forming nutrients released in treated wastewater. Greeley and all other municipalities across Colorado are obligated to comply with these stricter regulations, which are increasing costs to wastewater customers across the state.

» The stormwater rate increase will replace aging and undersized drainage systems across the city and improve public safety. Public Works’ multi-year plan to construct improvements will help protect your property and our community.

Frequently Asked Questions

2022 Utility Rate Frequently Asked Questions

Why is the city increasing water, sewer and stormwater rates for 2022?
What do the water rate increases pay for?
How does the city determine its water rates?
Are these increases because of the city’s acquisition of Terry Ranch?
How much of the rate increase pays for Terry Ranch?
What if I cannot afford to pay the rate increases?

Greeley Water and Sewer Board

We are continuously engaged in vigorous and independent oversight of the department's strategic direction, budget, and operations. Find more information, including agendas and minutes, on the Greeley Water and Sewer Board page.

Work for Greeley Water & Sewer

Are you looking for a job in the water and wastewater industry? 

The City of Greeley Water & Sewer Department has a wide variety of career opportunities.  Apply to join us to get a job that makes a difference.  

News Updates

Contact Us

Greeley Water and Sewer

1001 11th Avenue, 2nd Floor
Greeley, CO 80631

Monday - Friday, 8am - 5pm

970-350-9811 tel
970-350-9805 fax
water@greeleygov.com


Water Conservation

970-336-4134
970-336-4168 for Water Budget
conserve@greeleygov.com


Water Quality

Taste, odor, or appearance

970-350-9836
waterquality@greeleygov.com


Emergencies

Water 7am-3pm970-350-9320
Sewer 7am-3pm970-350-9322
After hours/ weekends970-616-6260

Other Numbers

Billing970-350-9811 (dial 2 for billing clerk)
Start or stop service970-350-9811 (dial 2 for billing clerk)
Water pressure970-350-9320
Water restrictions & violations970-336-4134
Utility line locates811