New Water Meters

New Water Meters Give Customers More Control

Water meters measure the water delivered from the city system to homes and businesses. All single-family houses and businesses in Greeley have a water meter. Multi-family units like apartments, mobile homes, condos, and townhouses have a master water meter, and tenants pay a portion of the water bill. Greeley was among the first cities on the Front Range to have all accounts fully metered by 1996 and to use modern technology to read the meters.

In 2020, Greeley Water and Sewer launched an effort to replace the city’s nearly 29,500 aging and failing water meters with newer meters that meet industry standards. When paired with the WaterSmart portal (a free tool offered by the city), the new meters provide residents with better customer service, faster access to their water usage data, and leak alert tools.

The new meters eliminate manual reading by workers driving through neighborhoods to collect data. Fewer vehicles reduce greenhouse gases, and staff can focus on other customer needs.

When Will you Get a New Meter?

Customers can check the status of their water meter replacement by finding their address on the interactive meter replacement schedule map. Greeley’s contractor, Utility Metering Solutions (UMS), is completing this work under the City’s supervision. The UMS crews have ID badges, wear UMS vests or jackets, and travel in UMS-marked vehicles.

The city and UMS will inform water customers about their meter replacement, including information about the installation process and how to use the WaterSmart portal to monitor and manage water use.

Register for your free WaterSmart account (English or Spanish) today to:

• Track water use within 24 hours of use
• Learn easy ways to save water indoors and outdoors
• Catch water leaks early, before they become costly
• Set leak alarms and create personalized high-use alert

The City of Greeley will replace 29,500 water meters by the end of 2025. The Water and Sewer Department received two U.S. Bureau of Reclamation WaterSmart grants: a $1.48 million grant in 2020 and a $2.0 million grant in 2022. These grants partially offset the cost of the $12 million project.

Instructions For Installing a Meter:

• The property owner must raise or lower the meter pit once the final grade is determined (unless the final grade existed when installed)
• No concrete floor is to be laid in the meter pit.
• No sprinkler system can be connected in the meter pit. The sprinkler pit shall be 5 feet downstream from the meter (measured center to center).
• No major landscaping or structures shall be located within 4 feet of the meter pit.
• Grade changes after the meter pit installation shall require that the owner adjust the meter pit cover to one-half inch above the final grade. If the plumbing code requires a pressure-reducing valve, it shall be installed inside the building immediately following the main shut-off valve.
• All sprinkler system installations require a permit.
• All sprinkler system connections shall have a backflow prevention device inspected upon installation and annually after that.
• The property owner is responsible for the service line from the curb stop downstream from the meter and into the house/business. The city's responsibility is between the meter and the water main.